Why don't I have sound?

~ 0 min
2015-09-15 18:24

Please follow the instructions in the order given to troubleshoot the unit correctly:

  1. Make sure that the volume is up on both the player and the television.
    *Our units have internal volume control, use your remote to raise the level.
  2. Make sure that all connections are set up properly.
    *For composite (yellow, white, red):
    **White is connected to either L or ML
    **Red is connected to either R or MR
    *For Coaxial, Optical please check your manual for both the unit and the system it will be connected to (amp,receiver,television, etc.)
  3. If the above has not solved the issue, please reset the player to defaults.
    *Defaults only use composite connections.
Tags: II, JB-99
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