The VGA ouput for a PC monitor has no video signal coming out. The RCA outputs for an external TV have no video signal outputs. It is important that both VGA and RCA outputs have no video signal outputs. The cause of the problem above is likely to be either the defective video card or the defective rearboard. How can you tell which is defective? Take the RCA video cable from the TV and disconnect it from the RCA output of the JB-199. It would be a male end of the RCA cable. Open the top cover and locate the video card inside, which is the right most vertically inserted card if you are standing in front of the player. It will have two sets of cables connected. Take the top one from the S-video output of the video card and follow the cable to a yellow RCA output among others. It would also be a male end. With the JB-199 unit powered on, touch the two male end of the RCA cable from the TV and the video card. If the video card is alive and working, you will see the JB-199 Welcome screen on the TV. In this case the rearboard is defective. If instead the video card is defective, there will be no display on the TV monitor.. Tags: JB-199, monitor, TV, video card