It is happened if in your JB-199 installed versions of "DivX" and "FFDShow" codecs not compatible with JB-199. Codecs, compatible with JB-199 you can install by downloading and running the JB-199 Upgrade Program from our web-site for your version of JB-199.

But first, uninstall the installed codecs:

1. Go to "Start" > "Control Panel" > "Add or Remove Programs".

2. And in the list find and uninstall "DivX" and "FFDShow" codecs.

3. Now you can download and install the JB-199 upgrade program from our web-site.